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  1. IHS Support Solutions, Customer support training certification, Help ...
    ... Support Solutions is a global provider of help desk and support center training, consulting, knowledge and ... Do you know what industry best practices are? ...
    http://www.ihssupport.com/ihs_consulting_best_practices.html
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  2. Help Desk Institute Training Customer Support Consultants
    Company offers Help Desk Institute training for support technician, analyst, or ... This certification focuses on best practices for handling customer requests. ...
    http://www.scinc.com/institute.html
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  3. Orange County Help Desk Institute - Orange County, Southern California
    ... the Orange County Chapter of The Help Desk Institute (HDI). OCHDI provides certification training, networking, and ... Learn best-practices for IT service and ...
    http://www.ochdi.com/default.asp
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  4. Orange County Help Desk Institute - Orange County, Southern California
    OCHDI is the local chapter of The Help Desk Institute (HDI) ... Industry research reports on subjects such as best practices and salary surveys ...
    http://www.ochdi.com/membership.asp
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  5. Customer Care Institute - Help Desk Professional
    ... the opportunity to review help desk Best Practices regularly with the benefit of ? ... Help Desk Best Practices. Communicating Professionalism. Troubleshooting ...
    http://www.customercare.com/content/view/6/72
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